At Brandway, your satisfaction is our priority. If you’re not fully happy with your purchase, we’re here to help.
Returns
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You may return items within 7 days of receiving your order.
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Items must be unworn, unwashed, and in original packaging with all tags attached.
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Returns must be accompanied by the original receipt or proof of purchase.
Non-Returnable Items
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Items marked as Final Sale.
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Undergarments, swimwear, and baby bodysuits for hygiene reasons.
Refunds
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Once your return is received and inspected, you will be notified via email.
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If approved, a refund will be issued to your original payment method within 7–10 business days.
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Shipping costs are non-refundable unless the return is due to a defective or incorrect item.
Exchanges
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We currently do not offer direct exchanges. Please return the item and place a new order.
Return Shipping
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Customers are responsible for return shipping unless the product was defective or incorrect.